FAQ

Cash Donations
Submitting any cash donations raised at your events is easy. Simply log on to movember.com/mospace/events/ and view your event. In the “Manage your event” section you’ll find the link to submit cash donations.

Use the form to enter the cash donation details. At the end of the process, use your credit card to submit your payment to Movember and receipts will be issued (straight away via email, or postal option is available). 

Check Donations
Please make checks payable to the Movember Foundation and send to the address below. Be sure to include a note with the Host’s name, event name and registration number of the registered participant or event ID number (located in “manage Event” section) that the donation is for.
 
Movember Foundation
P.O. Box 1595
Culver City, CA
90232
 
Please indicate if you require a receipt. To speed up the process and save in postage costs, email is the preferred and most efficient method for sending receipts.

These guidelines are designed to help you understand how to use our branding to best support us.
If you've got a fitness device or app, you can connect it to your Movember account to automatically add Moves to your fundraising page – inspiring more donations from your friends and family.

The fitness trackers and apps that can be connected are:
  • Garmin
  • Fitbit
  • Apple Watch
  • Jawbone
  • Apple Health
  • Run Keeper
  • Strava
  • Map my Run
  • My Fitness Pal
Cash Donations
Submitting any cash donations raised at your events is easy. Simply log on to movember.com/mospace/events/ and view your event. In the “Manage your event” section you’ll find the link to submit cash donations.

Use the form to enter the cash donation details. At the end of the process, use your credit card to submit your payment to Movember and receipts will be issued (straight away via email, or postal option is available). 

Check Donations
Please make checks payable to the Movember Foundation and send to the address below. Be sure to include a note with the Host’s name, event name and registration number of the registered participant or event ID number (located in “manage Event” section) that the donation is for.
 
Movember Foundation
P.O. Box 1595
Culver City, CA
90232
 
Please indicate if you require a receipt. To speed up the process and save in postage costs, email is the preferred and most efficient method for sending receipts.
Getting your fitness device set up for Move is easy. Just follow these steps: 
  1. Log in to movember.com (or sign up if this is your first time)
  2. Hover over your name in the top-right corner of the page
  3. Select ‘My Account’ under your name.
  4. Now that you’re on your My Account page, select ‘Manage Connections’ from the left-hand menu
  5. Select ‘Connect device’
This will prompt you to log in using the details you would usually use for your fitness device account. From there, you can set your distance goal and get Moving!
 
You’ll be prompted to set a distance target, and then choose whether you’d like to track using kilometres or miles.

For your Move goal, we recommend going for gold (literally). Setting a target that shows family and friends you’re making a real effort will help to inspire donations.

Once you’re all set up, your Moves will automatically be sent from your device to your Movember account. You can choose to either automatically post them to your public fundraising page, or individually choose which activities you want to make public from your Mo Space. You can change these settings any time in the My Account section.

It’s good to keep in mind that if you choose to post your activities automatically, there’ll be a delay of up to 30 minutes between your exercise and the public post.
 
You can do a mix of any of the following Moves during Movember:
  • Walking
  • Running
  • Cycling
  • Swimming
  • Rowing
Move asks Mo Legends like yourself to focus on a distance goal, measured in kilometres or miles. Why? Well, it means you can mix up your Moves throughout the month and walk, run, cycle, swim or row – instead of just counting steps. Of course, you can still see how many steps you track each Move (or each day) on your Mo Space. It all counts!
  1. Click on sign up and choose to Grow, Move, Host or do all three. At this time, you can join a team or you can elect to start your own team.
  2. You will then be taken to the login area, where you can set up your Mo Space fundraising page, download information and invite friends to sign up and donate.
Some general personal information is required to sign up. Your personal details are protected by our privacy policy and will not be sold to any third party or used for marketing. For more information about the various ways to participate in Movember click here.
You can adjust your settings to be ‘public’ or ‘private’ in our system by selecting the My Account section of your Mo Space, visible once you log in.

If you mark your details as ‘private’, your name will only appear when someone searches for you on the direct donate page on Movember.com. Please see our privacy policy for more information on this.

Your email address and personal details are protected by our privacy policy and will not be sold to any third party or used for marketing.
Passwords are encrypted and are not stored in plain text. They are hashed via a one-way hash and seeded, so they can not be looked up in rainbow table.
Yes, it is a requirement that participants sign up for Movember when you are fundraising on our behalf. It allows us to know how many people are taking part and log donations against your total. By signing up you are provided with all the information and tools you need to raise money and awareness for men's health.
You can reactivate your Mo Space for Movember 2016 by simply clicking on and updating your details. You will then have access to view your past donations as well as everything you need for the 2016 campaign. If you cannot remember your password or you have been locked out please contact us at (310) 450-3399, info.us@movember.com or via LiveChat.
In Step 2 of signing up, you will have the option to create a team or join one that already exists. Simply enter a team name that you would like to use.
 
If you miss this step when signing up, you can click team on the left hand side of your private Mo Space page and start (or join) a team from there!
You can join or start a team through your login area by clicking on ‘team’ or in the 'edit your details' section. If you have trouble, please contact us at (310) 450-3399, info.us@movember.com or via LiveChat.
Yes, every Mo Bro and Mo Sista who is participating or raising money for Movember needs to sign up. If you have a large number of people who need to sign up, please contact us at (310) 450-3399 or info.us@movember.com and we can help with the process. You can always accept donations from supporters who have not signed up. You can always accept donations from supporters who have not signed up.
If you want to change teams please contact us at (310) 450-3399, info.us@movember.com or via LiveChat and have your registration details handy.

If you have not received any individual or team donations you can change teams yourself by logging into your Mo Space and going to “Edit My Details”.
If you are a Team Captain, you can change your team name when you are logged into your Mo Space by clicking on 'Edit My Details', found under the 'more' tab. On the next page, scroll down to 'Team' and click 'Edit'.If you have questions or need assistance, please contact Movember on (310) 450-3399, info.us@movember.com or via LiveChat.
Yes, once logged into movember.com, you can change your name by going to the My Account, section. This is visible if you hover over your current name in the top right-hand corner of the homepage. 
You can’t be on two teams, but you can join multiple Challenges (previously known as Networks). Search for cities, businesses, universities or community groups to find Challenges near you.
Facebook Connect allows you to easily post items from the Movember website to Facebook, which you can use to request donations or recruit team members. By using Facebook Connect you can also see which of your Facebook friends are participating in Movember.
A Mo Space is a Movember participant’s personal fundraising page to share photos, videos, updates and donation totals with friends, family and teammates. Upon signing up every participant can create his or her own Mo Space page by uploading photos and making their Mo Space personalized for them.
A network is a group made up of different teams and individuals that could represent a company, organization, school, sports team, community group or other.

You can be a member of multiple networks, e.g. your work network and/or sports team network. This allows you to contribute to their total amount raised and compare fundraising, while still participating on your own or in a team. This is a great way for businesses, schools, civil services and other groups to track their progress together.

To set up a network for your company or community please call (310) 450-3399 and we’ll be happy to help you.
A great way to kick off your fundraising is to encourage your friends, family and colleagues to donate to you to shave it off on Movember 1st. Then regrow your moustache throughout the month. Maybe it’s time to try a new moustache style? Check out our Mo Style Guide.
If you can’t remember your password, click on 'forgotten your password' beneath the email/password fields on the login page. Enter your email address, press 'submit', and we will send you an email detailing how to fix it.
Once you are logged into your Mo Space click on the moustache icon next to your motivation. This will take you to your Photo Gallery, where you can delete photos by clicking on trashcan icon below each image. If you have any issues please contact us at (310) 450-3399, info.us@movember.com or via LiveChat.
No. Movember is about real men growing real moustaches. It's the moustache that causes people to ask each Mo Bro why he's growing it. To be a true Mo Bro you should start completely clean-shaven on Movember 1st and Grow just a moustache for the 30 days of Movember. The definition of a Mo:
  1. There is to be no joining of the Mo to side burns. That’s a beard
  2. There is to be no joining of the handlebars. That’s a goatee
  3. A small complimentary growth under the bottom lip is allowed (aka a tickler)
View a copy of the Movember Rules.
Yes. On Movember 1st all participants should start completely clean shaven. Movember is for one month only and head starts are not allowed and go against the spirit of Movember. Remember – each Mo is a conversation starter for men’s health.
Move is a chance for anyone, anywhere to go the distance and raise funds for Movember – without necessarily having to grow a Mo. Move asks participants to instead walk, run, cycle, swim or row during Movember. Or add it to their Mo growing journey.

Simply sign up, set a solo or team distance target, Move, raise funds and you’ll be making a difference.
 
Track your progress online, or connect a fitness device to log your moves in real time. It’s that easy. 

There’s no need to Move to be the fittest, or go the furthest. Move welcomes people of all fitness levels and walks of life to get involved with Movember and stop men dying too young.
Shave the Date is the official start of Movember, the day to shave down and get excited about the hairy month ahead. As the official Rules of Movember state, men must begin clean-shaven on the 1st of Movember and Grow only a moustache for the 30 days of the month. So, gather your friends, family and colleagues together and get those faces signed up and ready to Grow!
A Mo Event is simply a local gathering of Mo Bros and Mo Sistas who know how to get creative and have a good time. Whether it’s a gold tournament, band night, or a dinner party – this Movember, get together to raise funds, make some noise, and stop men dying too young. Got a good party in mind? After sign-up, register your event here and check out our Host an Event page for tips and tricks to throwing a rocking Mo Party. Lastly, don’t forget to purchase promotional items through our Mo Gear section of our website to deck out your event space in proper Mo attire!
You can purchase promotional materials (shirts, stickers, hats and more) from the Shop section on our website. It’s where you’ll find everything you need to promote Movember in true Mo fashion.
We love a good party as much as the next Mo Bro, but due to the volume of events happening during the month of Movember we can only promote official events hosted by Movember. Don’t forget to register your event and purchase promotional materials from the Mo Gear section of our website.
When a business donates goods or services to your event it is considered an "in-kind" donation to your event. The business did not donate the goods or services directly to the Movember Foundation; therefore, we cannot issue them a tax receipt.
The 501(c)(3) letter is proof the Movember Foundation is recognized as a nonprofit organization by the federal government. Contact info.us@movember.com for more information.
Unfortunately, the Movember Foundation is not able to reimburse a fundraiser for event expenses. 
Unfortunately, if you keep money raised from the event to cover expenses, not all the donations will receive a tax receipt. The Movember Foundation can only provide tax receipts for the actual dollars received. With all community events, you must provide a spreadsheet included with the event donation stating how much each donor contributed with the name, email address and amount donated. The total on the spreadsheet must equal the amount of the net proceeds check. For example, if your event raises $10,000 and you keep $2,000 to offset costs, you must provide a document including each donor name, email address, and amount donated totaling $8,000. Each donor on the spreadsheet will receive a tax receipt for the amount they donated.
Movember is a great way to spread camaraderie within your workplace. Encourage co-workers to get involved by starting a team for your company, and putting up promotional materials around the office. If you’d like more information check out our get involved section.
Movember actively engages with campus and fraternity organizations. To see how, check out our Movember on Campus page.

For more information, please call us at (310) 450-3399 or info.us@movember.com.
If someone donates to you online they are automatically emailed a receipt.

If someone gives you a check or cash donation then use the Donation Form (also sent to you via email and located in the downloads section of your Mo Space) and fill out the details of your donations.  Once you send in your Donation Form we will issue receipts.

Note: To speed up the process and save postage costs (and a tree), email is the preferred method for sending receipts.
You can submit your cash donations online using your credit card and still get your donors their tax receipts. Simply login to your , click on the ‘Donations’ tab in the menu on the left and follow the instructions under ‘submit cash donations now’.

OR
  1. Collect and add up all cash and check donations.
  2. Download and print a Donation Form. If your donors require receipts please fill out a separate Donation Form for each donation.
  3. Complete the Donation Form outlining how you are sending in your donations (check/money order).
NOTE: Do not send cash

4. Mail the Donation Form and any checks/money orders to:

Movember Foundation
P.O. Box 1595
Culver City, CA
90232
Ideally we would like you to send in your money as soon as possible; however, ther is technically no official cut-off date. Please note, we do draw all fundraising prizes at 2:00:00pm on December 7, 2017 (PST), so in order to be eligible for any of these prizes all money must be received and processed prior to this date.
Movember can only legally collect funds for Movember’s official men's health partners and we cannot under any circumstances raise funds for other organizations.

If you would like to use Movember to raise funds for men’s health, you will be raising funds for our world-class programs and research. You can choose to sign up in any of our official countries. If you have any questions please contact us at (310) 450-3399, info.us@movember.com or via LiveChat.

Movember can only legally collect funds for Movember’s official men's health partners in the 21 countries where we are present.

If you would like to use Movember to raise funds for men’s health, you will be raising funds for our world-class programs and research. You can choose to sign up in any of our official countries: Australia, New Zealand, the US, Canada, the UK, South Africa, Ireland, Finland, the Netherlands, Spain, Denmark, Norway, Belgium, the Czech Republic, Austria, France, Germany, Sweden, Switzerland, Hong Kong and Singapore. If your country is not listed; sign up to officially be a part of Movember, show your country’s interest and raise funds for our global GAP initiative.

If you have any issues signing up for Movember 2014, please contact restoftheworld@movember.com.
Click on the following to download:

Rules
Mo Style Guide

More images can be found in the section of your Mo Space or in our media room.

Movember images and logos are for non-commercial use only, to promote your participation in Movember.  You must not use the downloads to create merchandise for sale.
The Movember team loves to see what the Mo Bros and Mo Sistas have been up to; there are various ways to share photos of your Mo efforts:
  • Upload them to your Mo Space
  • Upload them to the Mo Photos page
  • Post them on Instagram @movember and use #Movember